Question 1

How would you describe your style?

Accepted Answer

Glam, elegant, luxurious, modern, and timeless. Our services are custom to each client making our designs evolve from one client to the next. Our focus is to evoke emotions through the design to reflect the host’s vision, and how they want to feel as well as their guests when they enter the space designed.

Question 2

What services do you provide?

Accepted Answer

As a Winnet Luxury Decor client, you have access to the following for your event: Event Design, Event Production, Floor Plans, Room layouts, fresh and silk floral options, Draping, Table and event linens, Carpeting, Lighting, projection, Staging, Dance floors, Favors and accessories, Tailored finishing details such as monogrammed napkins, tableware or dance flooring, Customized printed accessories such as Invitations, programs, place cards, menu cards.

Question 3

Do you have somewhere we can come and see what you have available?

Accepted Answer

Yes, we would love to have you visit us at our Studio and warehouse located in Little Elm, TX. You will be able to see our inventory samples to assist you to visualize the elements that go into making your event! Meetings are by appointment only.

Question 4

Do you offer Event planning?

Accepted Answer

We specialize in what we do best and that is event and backdrop design. We are proud of the creative partners we work with and are happy to connect you with a planner that is a great fit for you or your event.

Question 5

Do you travel for Events?

Accepted Answer

Yes, we do. Please inquire with your event location, event names, dates and guest counts for a customized proposal.

Question 6

Do you do multiple events in a weekend or given day?

Accepted Answer

To maintain quality control, we decide according to the requirements of each event. We have several event production manager(s) that are assigned to each event, and they work with their respective clients regardless of event date.

Question 7

Why Do I need an event planner/ designer?

Accepted Answer

An event planner is a professional at planning, they have the expertise and resources to make things easy for you and you get the best outcome possible. Everything will be planned seamlessly with no stress on your part.

Question 8

What event planning services do you offer?

Accepted Answer

We currently offer Event Designing, Day of Coordination, Luxury Event Rentals.

Question 9

What do you charge for your services?

Accepted Answer

Our service pricing is outlined in our packages. Additional items can be added to the event packages.

Question 10

What is your refund/cancellation policy?

Accepted Answer

Refunds will be calculated based on items purchased specifically for your event (including but not limited to custom accessories if applicable) as well as accumulated time invested in your event (including but limited to the site visit, etc.

Question 11

What if there is an emergency? Can we change the date or details without additional fees?

Accepted Answer

If the date is available on our calendar it can be changed. If no design changes are made, no additional fees will apply.

Question 12

How much time do you need to design?

Accepted Answer

Designing for event is something that takes time and different events have different timelines. To ensure we provide the quality service for your events we DO NOT accept full event design orders in less than 2 weeks before event.. We only accept balloon décor, dessert buffet styling, some backdrop designing or event rentals.
However these services can only be accepted at least a week before event. Any changes done less than 7 days before event accrue fees.

Question 13

Do you have a caterer, photographer, baker or DJ reference or partnership?

Accepted Answer

We do have a vendor list of the recomemended professionals we have worked with in the past.However these services can only be accepted at least a week before event. Any changes done less than 7 days before event accrue fees.

Question 14

What kind of events do you design?

Accepted Answer

Weddings, Birthdays, Graduations, Anniversaries, Engagements, Bridal Showers, Baby Showers and more. Infact any event you are ready to celebrate.

Question 15

How do I request an estimate?

Accepted Answer

You can schedule a discovery call and a quote can be created for you there after.

Question 16

How far in advance should I book?

Accepted Answer

No bookings are accepted less than 7 days. The type of event, design and size determines the total time required for planning. However the sooner you book the more options are available for your event design.

Question 17

Can we schedule a consultation at the event venue?

Accepted Answer

Yes, you can have a consultation session at the venue. Site visits are $50/hour, including travel time.

Question 18

Can I provide my own balloons?

Accepted Answer

Unfortunately, we do not work with balloons, we do not provide as we cannot guarantee the quality.

Question 19

What happens if I break or damage or loose a rental?

Accepted Answer

Lessee will pay the current market cost to replace or repair any and Rental/s lost, stolen or damaged.

Frequently asked questions